Appointments

Telephone 440018 and our Receptionists will  offer the earliest appointment possible.

Please book a separate appointment for each member of the family who needs to be seen. Please arrive promptly or cancel your appointment if you cannot keep it as this will enable us to offer the appointment to someone else.

We endeavour to offer routine appointments within two working days, but at busy times this is not always possible. Urgent medical problems will be seen at the first available surgery, but this may not necessarily be with the doctor of your choice.

Telephone Advice

A doctor is usually available to advise over the telephone. Please call 01623 440018.

Online Appointments

You may register with us to be able to access your details on line to book appointments at times that are suitable to you.  Attend in Reception and you will be given a User name and password to enable you to do this.  Please note that we are unable to register you over the telephone for confidentiality reasons.  Please do not ask us to register other members of your family as this requires to be done by each individual unless they are under the age of 14 years.

You can book or cancel your appointment online here:

Home Visits

If possible please try to telephone 557108 before 10.30am if you require a home visit.

A doctor may phone you back as it may be that your problem can be dealt with by telephone advice. 

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

Test Results

Please call between 10.30am and 5.45pm to enquire about your test results as our reception staff will have more time to deal with your request between these times.  Please allow up to 48 hours for a routine blood test result.  X-ray, ultrasound scans and swabs/clippings  take one week.  More complex blood tests take up to 8 weeks to come back to us. 

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

If you have been to the hospital and a Doctor there arranged for you to have a test, you should contact the hospital for the result.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.