Willowbrook Medical Practice - How to order your repeats from the doctors surgery

Willowbrook Medical Practice
Brook Street
Sutton-in-Ashfield, Notts, NG17 1ES
Tel: 01623 440018

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Repeat Prescriptions

Online Prescriptions

Repeat Dispensing

Order Your Repeat Prescription Online

Repeat Prescriptions

redpills1 Your doctor may let you have some medication on repeat prescription without being seen, but will still wish to review you from time to time.

If you would like your prescription to be posted to you, we are happy to do this but please enclose a stamped addressed envelope.

If you have to request a repeat prescription by telephone, ring 01623 443006 between 10.30am - 4.30pm (Monday - Friday only). Please help the receptionist by stating clearly the name and address of the patient, the repeat prescription number, the medicine required and the dosage. This helps to avoid errors being made.

PLAN AHEAD TO AVOID RUNNING OUT!

PLEASE ALLOW 48 HOURS (TWO WORKING DAYS) FOR US TO PREPARE YOUR PRESCRIPTION AND HAVE IT SIGNED BY A DOCTOR.

SYSTMOnlineLOGO

If you find it hard to get in to the practice to order your next repeat prescription, SystmOnline could make your life easier. Simply login to SystmOnline and view a list of the medication you have been prescribed. Select the prescription you need and click the ‘Request Medication’ button. All you have to do then is go and collect your prescription as normal two working days later.

Please be aware - if your prescription has reached its maximum issues you may not receive your prescription until you have had a review with the doctor or nurse. This will have been stamped on your last prescription.

The SystmOnline service has been developed, tested and accredited by a government body called NHS Connecting for Health. All personal information used by SystmOnline is secure and protected. It is only available to staff at your practice who have the appropriate security controls, i.e. those managing appointments, repeat prescribing and patient registration.

Please ask at Reception for your SystmOnline Registration details.

Opens in new window

A new way to get repeat prescriptions

Do you get the same medicines regularly?
Do you often use the same Pharmacy?
Would you like to get your repeat prescriptions direct from your pharmacy, rather than getting them from the surgery each time?

If you are interested in receiving prescriptions direct from your pharmacist, please ask at reception for a leaflet or download one from the link below, which will fully explain the service and if you qualify.

Repeat Dispensing Leaflet ( pdficon_small PDF, 37.00 KB) Opens in new window

get_adobe_reader All downloads are in PDF Format which is a free program available at http://get.adobe.com/uk/reader/

Further Information

For quick medical advice online or on the telephone contact NHS Direct

NHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare services